{"id":4603,"date":"2023-10-23T14:47:58","date_gmt":"2023-10-23T12:47:58","guid":{"rendered":"https:\/\/diffusioneorologi.com\/?page_id=4603"},"modified":"2024-03-25T16:24:47","modified_gmt":"2024-03-25T15:24:47","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/diffusioneorologi.com\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and return policy"},"content":{"rendered":"\n<p>If you are dissatisfied with the products you purchased on our website, we will be happy to refund the price you paid or send you another replacement product. If you wish to exchange the product purchased for a different model, please indicate the code number of the new model inside the package you are sending back together with the <strong>receipt of your online order (receipt)<\/strong>. Please also include the telephone number where you can be reached during office hours and indicate any changes in address to which the shipment should be sent (if any).<\/p>\n\n\n\n<p>We will accept the return of any item purchased on our website provided that:<\/p>\n\n\n\n<p>\u2013 has not been altered or damaged in any way;<\/p>\n\n\n\n<p>\u2013 <strong>the online order receipt (receipt) is included;<\/strong><\/p>\n\n\n\n<p>\u2013 is returned within 15 days of receiving the order.<\/p>\n\n\n\n<p>If you wish to make <strong>changes<\/strong>, please contact us at customercare@diffusioneorologi.it<\/p>\n\n\n\n<p>Shipping in the event of a &#8220;return&#8221; will be at your expense.<\/p>\n\n\n\n<p>If you have received a damaged or defective item, please contact our Customer Service\/Returns at the addresses: customercare@diffusioneorologi.it<\/p>\n\n\n\n<p>We will provide a full refund or free replacement once we receive the damaged goods.<\/p>\n\n\n\n<p><strong>Please send all returns to the following address:<\/strong><\/p>\n\n\n\n<p>Diffusione Orologi srl<\/p>\n\n\n\n<p>c\/o<\/p>\n\n\n\n<p>Interporto Campano LOT D.315\/316<\/p>\n\n\n\n<p>80035 NOLA (NA)<\/p>\n\n\n\n<p>Italy<\/p>\n\n\n\n<p>For your safety, please use UPS or an insured shipping carrier to ship your return items.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are dissatisfied with the products you purchased on our website, we will be happy to refund the price you paid or send you another replacement product. If you wish to exchange the product purchased for a different model, please indicate the code number of the new model inside the package you are sending [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4603","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and return policy - Diffusione Orologi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diffusioneorologi.com\/en\/refund-and-return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and return policy - Diffusione Orologi\" \/>\n<meta property=\"og:description\" content=\"If you are dissatisfied with the products you purchased on our website, we will be happy to refund the price you paid or send you another replacement product. 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